With BlockFi's transition into bankruptcy, accessing your account and understanding the process for recovering your funds is crucial. This guide will walk you through the secure login process, provide essential official links, and answer the most common questions creditors have today.
Accessing your BlockFi account remains the primary way to view your claim information and stay updated. Follow these steps for a secure login:
Navigate to the Official Portal 🖥️: Do not use links from unsolicited emails or third-party sites. Go directly to the official BlockFi platform login page. You can often access this via the main BlockFi website or, more reliably, through the official bankruptcy administration site.
Enter Your Credentials: On the login page, input the email address and password associated with your BlockFi account.
Complete Two-Factor Authentication (2FA) 📱: For security, you will be required to complete a 2FA step. This typically involves entering a code from an authenticator app (like Google Authenticator or Authy) or received via SMS. This is a vital layer of protection for your account.
"I Forgot My Password" 🔒: Click the "Forgot Password?" link on the login page. Follow the instructions sent to your registered email address to create a new, strong password.
"I'm Not Receiving My 2FA Code" 📵: Ensure your authenticator app is synced correctly or that your phone has a signal for SMS. If problems persist, you may need to contact the support channel provided by the claims administrator.
"My Account is Locked" ❗: After several failed login attempts, your account may be temporarily locked for security reasons. Wait a short period or use the password recovery tool to regain access.
Given the bankruptcy proceedings, the following official sites are your most important resources. Always use these to avoid misinformation or scams.
BlockFi Inc. Official Claims & Information Portal (Kroll): This is the central hub for all official bankruptcy-related documents, claims information, and court updates.
Official Link: https://restructuring.ra.kroll.com/BlockFi/
BlockFi Distributions Information (Kroll): This dedicated site provides specific details about the timing, method, and amounts of distributions to creditors.
Official Link: https://cases.ra.kroll.com/BlockFiDistributions/
BlockFi emerged from Chapter 11 bankruptcy and its Plan became effective on October 24, 2023. The company is now in the process of winding down its operations and distributing its remaining assets to creditors.
Distributions have begun for eligible creditors. The process is ongoing and depends on your specific claim type and the wallet you held (BIA, Loan, etc.).
Wallet Claims: Initial distributions for the "Convenience Class" began in February 2024.
Method: Many U.S. creditors are receiving funds via a digital wallet provider, while international payments may be processed through PayPal 💳. You should receive direct communication from Kroll and their payment partners with specific instructions.
It is essential to ensure your contact information is up-to-date in the Kroll system and to monitor the official Kroll sites for updates. If you are eligible for a distribution, you will need to follow the instructions provided to claim or receive your funds. Beware of phishing scams—official entities will not ask for sensitive information like passwords or private keys over email.
Yes. The bankruptcy process and distributions apply to all BlockFi creditors, regardless of location. The method of payment (e.g., PayPal for international creditors) may differ, but the overall process is the same. The official Kroll website is the source of truth for all creditors.
Scammers are actively targeting BlockFi creditors. Stay vigilant by:
Only using official links (like the Kroll sites provided above).
Never sharing your password, 2FA codes, or private keys with anyone.
Ignoring unsolicited offers to "help you recover your funds faster" for a fee.
Double-checking the sender's email address on all communications claiming to be from BlockFi or Kroll.
The primary point of contact is now Kroll, the court-appointed claims administrator. You can find contact information and inquiry forms on the official Kroll restructuring website listed above.
Navigating this process requires patience and diligence. By using the official resources and staying informed, you can ensure you take the correct steps toward recovering your funds.